Every emergency call includes camera footage and a plain-language explanation of what's happening in your line, grounded in what the camera actually shows, not a guess you're asked to trust.
Clearing the line is one part of the job. If a permanent repair is needed, the same crew that showed up at 9pm schedules and completes it, permits and inspections included, backed by a warranty on the repair work.
Floor protection goes down before we touch anything, containment keeps the mess from spreading past where it already reached, and we disinfect the affected area before we leave. That's included on every call, short or long, not billed as an add-on.
Since 1978 we've worked root-choked clay lines in older neighborhoods, lift station failures at commercial properties, and collapsed lines under driveways. We're not learning your system on the fly.
Active backups, sewage reaching the surface, multiple fixtures failing simultaneously, or a complete loss of drainage all qualify as emergencies. A single slow drain typically does not. If you're uncertain which applies to your situation, call and we'll help determine the right response.
We can typically run two to three emergency calls at once. If we're at capacity, we'll tell you honestly and give you a realistic timeline, rather than taking the call and leaving you waiting with no update.
After-hours messages are reviewed specifically for emergencies. If your call qualifies, a member of our team follows up to dispatch a crew rather than leaving you to wait until the next business day.
No. Floor protection, containment, and disinfecting the affected area are included as part of every emergency call, not billed as separate services.
A post-clear camera inspection provides that answer. If the cause is debris or grease, clearing resolves it. If the camera reveals root intrusion, an aging pipe, or a structural defect, we'll explain what a permanent repair would involve.
Yes. After-hours and weekend emergency calls carry an additional charge on top of standard rates. We'll quote that before anyone is dispatched, so you know the cost going in.
Coverage depends on your specific policy and the cause of the backup, so we can't guarantee it applies. We do document the damage with photos and details so you have what's needed to file a claim.
If sewage is backing up, a line has collapsed, or your drains have stopped completely, don't wait it out. Call (425) 672-4811 and tell us what's happening. We'll walk you through what to do right now and get a crew headed your way.
WA UBI 604673984
Licensed, Bonded & Insured
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